ThunderSoft, a leading provider of OS technologies, solutions, and services, is looking for a Software aftermarket failure analysis engineer in Warsaw, Poland to join our team of experts in the telecommunications industry for our customer - Xiaomi.
Responsibilities
- Follow up on after-sales issues in Spain, work with the local team, assist R&D with stress testing, provide accurate logs, and support quick issue resolution.
- Verify R&D solutions locally, considering user habits and network conditions to ensure effectiveness.
- Support local service stations in testing during the EWP project, reproduce faults, monitor issues, record key problems, and track until resolved.
- Handle assigned tasks, collaborate with the after-sales team, and improve overall efficiency.
Requirements
- Experience in testing; modem or field testing preferred. Knowledge of telecom networks in Spain and Germany.
- Strong test design skills; able to create effective local test scenarios and conduct stress tests based on user feedback.
- Fluent Chinese preferred; good English required for coordination with HQ and local teams.
- Willing to travel for work; having a private car and driver's license is a plus.
Languages
English - advanced
Chinese - communicative
If this opportunity excites you, we'd love to hear from you! Send us your CV, and let’s have a chat!