Dedicated Delivery Unit

Aftermarket Failure Analysis Engineer

Warsaw, Masovian Voivodeship
Work Type: Full Time
ThunderSoft, a leading provider of OS technologies, solutions, and services, is looking for an Aftermarket Failure Analysis Engineer in Warsaw, Poland to join our team of experts in the telecommunications industry for our customer - Xiaomi.

Responsibilities

  • Locate and retest issues based on user descriptions.
  • Reproduce problems, gather logs, and work with R&D for debugging and verification.
  • Disassemble devices, identify faulty modules, and assist with after-sales analysis
  • Visit service stations, provide technical support, confirm faults, and record details.

Requirements

  • Familiarity with local network information & local mobile apps and user habits is preferred.
  • Willing to conduct field testing, proficient in the use of ADB QXDM and other debug tools is preferred.
  • It has certain hardware problem disassembly analysis and positioning capabilities.
  • Familiar with Android system and basic test & log capture methods.

Languages

English - advanced
Polish - communicative

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